Contact Success Immigration Consultant
We're a small, hands-on practice. When you call, you reach the team. When you email, you get a proper reply — not a templated auto-response. If your matter is urgent, call rather than email.
Contact Details
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Address75 Neave Way, Thrumster NSW 2444
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Phone
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Principal agentPradeep Kaur — MARN 2619342
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Office hoursMonday to Friday, 9:00am – 5:30pm
Best ways to reach us
Phone for anything urgent — refusal letters, time-limited deadlines, document signings, or when you need an answer quickly. We aim to answer during office hours and return voicemails the same business day or first thing the next morning.
Email for first enquiries with background detail. Emails work well when you want to outline your situation thoroughly or attach documents. We aim to reply within one business day.
Online form on the consultation page if you want a callback at a specific time — useful for shift workers and business owners with limited daytime availability.
For document delivery (passports, marriage certificates), we can take physical delivery at the office or by courier. For sensitive documents, couriered tracked delivery is the safest option — never send originals by regular post.
Where we work
Our office is in Port Macquarie. We look after clients across the Mid North Coast and beyond:
You can verify any agent in under a minute
Visit the MARA online register, type in our MARN — 2619342 — and you'll see Pradeep's full registration status and business details. It's the single best protection against migration scams. If someone offering immigration help can't give you a MARN you can verify, walk away.
Frequently asked questions
Phone us on 0402 942 136. Email replies usually come back within one business day, but for urgent matters the phone is faster. Voicemails outside hours get attention first thing the next business morning.
You're welcome to call in to drop off paperwork or pick up originals. For a proper conversation about your matter, please book a consultation so we can give you our full attention with your file in front of us.
Yes. The Port Macquarie office is our base, but we work remotely with clients across Australia and overseas. The quality of the engagement doesn't depend on geography.
Yes, free on-street parking outside 75 Neave Way. If you're coming for a busier morning slot, allow a couple of extra minutes.
Call us straight away on 0402 942 136. Refusal-letter deadlines are tight — 21 days from notification for most onshore refusals — and we will prioritise the call. The earlier you reach us, the more we can do.
Content approved by Principal Migration Agent Pradeep Kaur (MARN 2619342). Last reviewed: June 2026.